Shipping & returns
Most orders will Ship out in less than 24 business hours and arrive at your door between 1-7 business days.
Only in rare cases it may take longer, but in those cases please contact our support team.
Free Expedited Shipping Over $150
We offer FREE Canada Post Expedited shipping on orders over $150 (before taxes and after discounts).
Flat $16.95 fee on all orders
Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number with in 24 hours.
Delivery Time Estimates
1-7 business days
Pricing will be displayed at checkout.
**Shipping times may vary based on unforeseen circumstances outside our reasonable control such as severe weather, natural disasters, strikes, etc.. Please allow up to 48 hours for processing.
PO Boxes & APO/FPO/DPO
Canada Post will Deliver to all PO Boxes.
Currently we only ship within Canada and the United States.
TRACKING A PACKAGE
You may track your package with Canada Post by entering your tracking number on the page below.
If you feel your parcel has been lost, please contact our customer care team via email or phone. A customer service representative will open a lost parcel ticket for you. Please note that all lost parcel tickets may take up to 15 days to resolve.
All undergarments are final sale
We offer a no time limit on exchange only on all unworn merchandise. Item must be in oringial packaging and tags must be attached. If a item is wrong size, damaged or just changed your mind. Please contact us at 6046152200 or email us at [email protected] with your order number. Refunds are provided via store credit only. You are responsible for shipping the item back to our address at unit 105-32900 South Fraser way, Abbotsford Bc. v2s 5a1.